From A to B to Coach coaching training program
Welcome to From A to B to Coach, your learning journey of coaching training! We are delighted to have you in our program. We operate our programs with a commitment to the highest level of ethics and quality. Accordingly, we ask that you review this agreement and indicate by your signature that you understand our policies and expectations and will comply with these standards and protocol in all aspects of your engagement with the learning experience we facilitate together. We thank you for your consideration and diligence.
Accreditations: I understand that Grow Yourself Space is accredited by the ICF as an ACTP provider. Accordingly, it will be following procedures, policies and guidelines stipulated by each for granting training credit. From A to B to Coach program covers up to 160 hours of Coach Specific Training, as well as 25 certified ICF practice hours that can be included in participants’ ICF application (ACTP path). As such, should I desire to become a certified coach ICF, I understand that it is my responsibility a) to attend and fully participate in the program to receive a certificate of completion for the stipulated number of training hours; b) to obtain and document in a log the relevant client coaching experience hours required for my desired certification level, which includes getting permission from my clients to include them in my log; c) if applicable, to document the relevant mentor coaching information required for my desired certification level; d) to obtain permission from my clients to record live coaching sessions for purposes of the ICF’s performance evaluation; e) to submit my application(s) to the ICF for certification; and e) to satisfactorily complete the examinations necessary to obtain my credentials.
Copyright: Grow Yourself Space is engaged in the development and delivery of training which includes copyrighted materials. All such materials offered in its courses are the sole properties of Grow Yourself Space, subject to existing copyrights for which permission for use has been granted to Grow Yourself Space by other individuals or organizations. All rights are reserved. I understand that as a condition of my enrollment and participation in this learning program, all copyrighted materials are not to be reproduced or used without written permission from the academy. The organization will pursue appropriate legal and professional action for infringements of any kind, including reporting any associated ethics violation to the ICF.
Coaching practice: I understand that From A to B to Coach program includes extensive practice coaching. Trainees in the program as well as “volunteer clients” will serve in the role of client during mock-up sessions during the training.
At any time that I am serving in the role of CLIENT, I understand and agree to the following: I am fully responsible for my physical, mental, and emotional well-being during my coaching session, including my choices, decisions, and actions. I am aware that I can choose to discontinue coaching at any time. I understand coaching does not involve the diagnosis or treatment of mental disorders nor is it a substitute for professional advice by legal, medical, financial, business, spiritual, or other qualified professionals. I understand that I am free to reject any advice, suggestions, or requests made by my coach at any time. I understand that I am engaging in faculty supervised coaching by another trainee. I understand that certain topics may be shared with other trainee and faculty for training and consultation purposes. I further understand coaching exercises provided in a learning Grow Yourself Space Grow Coaching Academy and its trainees and faculty from any liability for my coaching sessions. I commit to being authentic and real in offering legitimate topics to be coached on—I will not create a hypothetical or imaginary issue to present to my coach. I understand that would be unprofessional and unfair to my coach for learning purposes.
At any time that I am serving in the role of COACH, I understand and agree to the following: I am responsible for providing coaching according to the ethical guidelines and best practices of the coaching professional as delineated in the ICF Code of Ethics and Coaching Competencies. These guidelines and practices are available at www.coachfederation.org and will be included in my trainee handbook materials. I also understand that my client, whether colleague or “volunteer”, has signed an agreement for coaching with the same conditions stated above. I will honor those conditions in all my interactions with Clients. I commit to doing my very best to practice the skills presented in the virtual class and to avoid taking on the personal responsibility for “fixing” my client’s issue.
Conduct: All trainees are required to behave in a professional, ethical, and respectful manner throughout all of Grow Yourself Space’s trainings and within any subsequent communication among trainees and faculty. I understand and agree that if I violate this standard of professionalism and respectful behavior, I may be discharged from the program, will forfeit all fees paid, and the organization may take appropriate measures regarding my application(s) for coach certification.
Release of liability: Participation in From A to B to Coach is at the trainees’ risk. I understand and agree to waive and release any and all claims against the organization and faculty of personal injury or loss of or damage to property damage arising from participation in the program. I also understand and agree that either virtual or in-person trainings may be recorded.
I give my permission to share these recordings, in part or in full, with members of my cohort and faculty, as as well as submittal to International Coach Federation (“ICF”) for ongoing accreditation renewals and audits. For any segment that includes my identifiable participation, Grow Yourself Space must seek my explicit approval to share with anyone outside this agreed upon group.
Completion of education requirements is required but does not guarantee that a trainee will pass an internal written evaluation & final oral evaluation. Participants must complete the internal learning requirements of the program. Participants must complete the asynchronous portion of the learning requirements. Participants must comply with all policies related to absenteeism and make up assignments. Participants must achieve a passing of their final oral exam and written essays submitted to our team for review.
Participants agree to be in a coaching pair outside of training attendance. It is possible that trainees will be assigned to choose another participant to form a coaching pair until the end of the training course. Participants agree to cooperate as best as their schedules allow, to meet in accordance with the stated coursework objectives and pair or group availability.
Participants agree to participate in live coaching during the training. Participants will periodically coach in the training. Participants agree to serve in the role of client. Participants agree to have these sessions recorded for future training and accreditation purposes.
Instructive feedback: Participants agree to receive feedback from peers and the program’s facilitators and evaluators. Participants agree to the participation policy to: (1) arrive on time to all sessions; (2) make every effort to attend all sessions (training and mentor coaching); (3) prepare in advance for all sessions; (4) engage in conversations with integrity and honesty; (5) eliminate distractions such as use of cell phones out of respect for other participants and learning facilitators.
Participants agree to fulfill asynchronous work requirements. Trainees will receive assignments in each course that need to be completed outside of the training course and the participant agrees to fulfill these requirements.
Participants agree to allow use of private contact information for internal communication only. Participant’s email and phone number will be used to contact them directly as it relates to coaching education. Participants may at times receive email updates regarding the program/cohort the participant has been assigned to or for future training opportunities within the academy. Participants agree to release email and phone information to other colleague trainees in the cohort. Participants may opt out of this at any time after completing the program.
Participants agree to have their name submitted to ICF for the purpose of ongoing accreditation approval and audits. Participants agree to have their name on a certificate and distributed to them, pending his/her successful completion of the training.
Participant agrees to respect and comply to the following disability/discrimination/DEIJ statement
As members of the ICF community, we ascribe to the core values of integrity, excellence, collaboration, and respect. The foundation of these values is a shared commitment to diversity, inclusion, belonging and justice.
We place diversity, inclusion, belonging and justice at the forefront of the work we do and Initiatives to take. As we continue the journey toward our vision, we commit ourselves to valuing the unique talents, insights, and experiences that every coach and client brings to the world.
As we celebrate diversity, equity, and inclusion, we show our respect for the uniqueness of the life journey of every human being and the life choices of all people. We believe that formal learning communities must recognize their essential role in promoting and addressing these issues for a more inclusive global and local society.
All members of our team share this vision and our community members join our efforts in promoting equality, dignity, and respect. We believe in building the professional rapport with our clients and trainees with an unconditional positive regard as we welcome them as they are in the moment. Through this key attitude and competency, we aim to celebrate diversity and a grateful mindset as we bring contribution to our coaching education sector.
We aim to show our consideration and efforts through the work we do and the initiatives we take to build a diverse, inclusive, equitable and fair community. We truly believe that people of all kinds grow and thrive in collective environments as interconnected entities. As educators in the coaching industry, we hold this responsibility to embody this attitude and mindset, as we combine in our learning experiences and partnerships the reflective practice with a kind, curious and caring approach to facilitate change and development. By supporting our trainees in their self-development, we also help them to hear themselves think, thus increasing their awareness of their own biases, to see how much we all assume and reconfirm our biases on a daily basis. We include neuroscience teaching and psychological theories in our programs to deepen this understanding. As well in our team we leave space for reflection on our blind spots and be aware of opportunities for improvement. We cannot ignore the challenges that many coaches and coaching clients face due to systemic problems in their communities.
Our community members are required to show their commitment around disability, discrimination, diversity, equity, inclusion, and justice, while lead by example.
It is the policy of our academy that we welcome our participants and partners with a great sense of acceptance regardless the race, age, religion, national origin, gender, sexual orientation, gender identity, marital status, disability, or ethnicity. Our trainees and participants should be able to enjoy an environment free of discrimination and harassment. Our academy does not and will not tolerate conduct by any team member, volunteer, collaborator, visitor, or vendor which unreasonably interferes with an individual’s ability to learn in a welcoming environment.
Participants who wish to report discrimination are encouraged to follow the grievance policy outlined on the website and obtained by emailing olga@wegrow.academy as we aim to promptly investigate all claims and reports of inappropriate conduct.
Participant agrees to respect the following complaint/ grievance statement
In our academy, we seek to ensure equitable treatment of every person and to attempt to solve any grievances in a timely and fair manner. Participants have the right to file a grievance regarding presentation or content, facility concerns, or instructor/faculty behavior. All grievances will be addressed to the best of our ability to prevent further problems.
Purpose The purpose of this procedure is to:
- outline the process to be followed by staff, program facilitators, trainers and trainees when dealing with trainee related grievances
- provide professional handling of investigations in a way that is helpful for all concerned.
Scope
This procedure seeks to ensure that complaints against the Academy made by trainees are treated seriously and, if found to be valid, are acted upon to ensure that the trainees’ interests are protected as far as it is possible for the Academy. This complaints procedure and any decisions made under them are not intended to give rise to legal rights, or obligations on the Academy to pay compensation either in respect of a decision made pursuant to the procedures or for a breach of these procedures. These procedures are intended to facilitate the resolution of grievances by the Academy.
Anonymous complaints will not normally be considered.
In all steps throughout this procedure, it is the responsibility of trainees and Academy’s team to maintain confidentiality, privacy, and integrity of those involved in the procedures. Failure to do so on the part of member(s) of staff or trainees may lead to additional disciplinary actions.
Principles which underpin the general student complaints procedures
The guiding principles of these procedures are that complaints shall be: (1) treated seriously and with fairness; (2) dealt with quickly, simply and at the appropriate level, as far as is possible; (3) treated consistently across the Academy; (4) subject to the principles of natural justice; (5) progressed through two stages – an informal stage and, if necessary, a formal stage; (6) dealt with and resolved wherever possible, at the informal stage.
A process for filing grievances can be found below:
Step 1. A participant or a trainee should first attempt to resolve the issue directly with the educator/trainer, team member, or participant with whom they have an issue. If participants are not comfortable approaching the individual, they can proceed to step 2.
Step 2. If participants or trainees are not comfortable approaching the individual with whom they have a grievance, or are unable to resolve the issue directly, they should submit a written grievance to the program director within (14) days. The program director will review the issue and talk to the participant or the trainee within (7) days of receiving the complaint (not including holidays and closures). The program director will work with all parties involved to resolve the issue.
Step 3. If a participant or a trainee does not feel the issue is resolved, a written request for an appeal should be sent to for review. This appeal should include the original complaint and reason(s) the participant is unsatisfied with the resolution attempt(s). Appeals are reviewed and a written response will be provided to the participant or the trainee within (7) days (not including holidays and closures). All appeal decisions are final.
If the complaint is against the program director, then an alternative staff member can be contacted and designated as the person dealing with the complaint.
Director of Education: Iuliana Pielmuș, iulia@wegrow.academy
Complaints against the Director of Education can be made to Olga Udrea, olga@wegrow.academy.
Participant agrees to the following payment and fee Policy
The enrolment fees of our courses will be as quoted on our website www.wegrow.academy in our program or course brochure, or on our promotional literature.
Enrolment fee are liable to change at any time, but changes will not affect enrolments in respect of which we have already sent you a confirmation.
The program and training courses’ costs can be flexibly paid in installments. Payment terms will be discussed and agreed individually and set into a legally binding contract upon admission. Your registration in a course is dependent upon receipt of agreed payment. We accept payment by bank transfer and payment will be in RON.
We Grow Coaching Academy offers a group discount process. If your team meets the following guidelines, we would be happy to partner with you in your team’s learning journey! Your team must: (1) work for the same organization or association; (2) take the training at the same time; (3) be invoiced together through the company. Pricing options are as follows: 10% discount for 3-4 registrations; 15% discount for five or more; custom quotes are available for ten or more participants, including in-person, and blended learning. Please email programs@wegrow.academy for a custom quote.
Participant agrees to the following refund policy
Joining our academy is a great responsibility, not only for the participants themselves, but also for the entire group of participants from our programs. Because of the nature of the curriculum, the group will have a maximum announced number of participants and any change during the program can have a significant impact on the group dynamics, especially as the programs and training progresses. We consider enrollment as a commitment for the presence in the chosen program. Thus, once participants are admitted in the academy, no refunds will be possible and, in the case of participants who, for any reason, decide to withdraw from the programs, any outstanding and/or remaining payments will remain mandatory and will be made in full accordance with the signed contract terms, regardless of participation.
Participant agrees to the following illness policy
In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meetings. If you have an emergency or become ill and are not able to attend a course module, please contact one of our trainers at programs@wegrow.academy immediately. You will be expected to complete the module materials, review the recordings, and complete a coaching session outside the module meetings with one of our program trainers to make up for the missed meeting. One of our team members will provide support and guidance in this process with no additional cost involved.
If you need to miss more than 16 hours of the course, you will have the option to move to a different cohort if needed.
Participant agrees to the following partial completion policy and process
If a coach training participant completes part of a program, they will have up to one year to complete assignments for completion or transfer to a different course/program within the academy and finish the program. We Grow Coaching Academy will offer credit for partial completion of a course. The number of hours awarded will depend on the number of hours of curriculum received. If you are interested in receiving partial credit for a course in which you are currently or were previously enrolled, please contact Iuliana Pielmuș at iulia@wegrow.academy no more than 10 working days after the course has ended.
Please include details about the course in which you were enrolled, the number of credit hours you are seeking, and any additional relevant information. If approved, you will receive a certificate of credit indicating the number of training hours completed
Participant agrees to the following transfer of credit policy
If you have completed a Level 1 program at another organization, we will apply your completed credit hours to your Level 1 program. You must provide documentation of your Level 1 completion, including the organization, number of hours completed, completion certificate, and contact information for the organization or trainer. You may be asked for additional details or documentation on an as-needed basis. Please contact Iuliana Pielmuș at programs@wegrow.academy for more information.
Name: ________________________________________________________
Address: ______________________________________________________
City __________________________________________________________
Signature: ___________________________ Date: _____________________
Please return this executed Participant Enrollment Agreement for training to: